Help & Questions

Help & Questions

We’re here to help.

If you have questions about our products, your order, or anything Orimal, please don’t hesitate to reach out.

Order & Shipping
For questions regarding order status, shipping, or delivery times, contact us with your order number for faster assistance.

Returns & Exchanges
Please refer to our Return Policy for detailed information on eligibility and process. If you’re unsure whether your item qualifies, we’re happy to help clarify.

Product Care
Our products are handmade from real leather. If you have questions about care, maintenance, or long-term use, feel free to ask we’ll guide you.

Support
Email us at support@Orimal.store
We aim to respond within 24–48 hours during business days.

At Orimal, quality goes beyond the product it extends to how we support you.